Privacy policy

 

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hmyora (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address (within the UAE), payment information, email address, and phone number (which is critical for Cash on Delivery order confirmations). We refer to this information as “Order Information”.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping, providing you with invoices and/or order confirmations, and processing payments). Additionally, we use this Order Information to:

  • Communicate with you regarding your order status.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (if in line with the preferences you have shared with us).

3. Sharing Your Personal Information

To successfully deliver your orders, we share your Personal Information with trusted third parties.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Fulfillment & Courier Partners: As we utilize third-party fulfillment services to process and pack our orders, we share your shipping details (Name, Address, Phone Number) with them and our local UAE courier partners strictly for the purpose of delivering your package and managing Cash on Delivery (COD) payments.

  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

6. Your Rights

If you are a resident of certain regions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hmyora354@gmail.com